What are the most common reasons insurers refuse to pay fire damage claims?
Whether insurers pay out for a fire damage claim depends on the terms of the insurance policy and the circumstances of the claim. Some of the reasons why insurers may refuse pay out may include:
- Late notification or submission of claim
- Insufficient supporting documentation
- Insufficient coverage – policy limit is not sufficient to cover the full extent of loss
- Policy exclusions for certain types of damage – such as wear and tear
- Non-disclosure or misrepresentation
Disputed value of claims



