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What are the most common reasons insurers refuse to pay fire damage claims?

Whether insurers pay out for a fire damage claim depends on the terms of the insurance policy and the circumstances of the claim.  Some of the reasons why insurers may refuse pay out may include: 

  • Late notification or submission of claim  
  • Insufficient supporting documentation  
  • Insufficient coverage – policy limit is not sufficient to cover the full extent of loss  
  • Policy exclusions for certain types of damage – such as wear and tear  
  • Non-disclosure or misrepresentation  
  • Disputed value of claims

     

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